The Braymark approach to the Accommodations Industry is to identify the achievements and opportunities in providing a seamless guest experience. From the check-in, to the stay, the dining and every other facet of the guest experience, the Braymark signature is in the detailed reports that provide a precise snapshot of your operations.
We specifically help by:
- Assessing the customer service of your establishment and how it aligns with your expectations.
- Identifying revenue opportunities for up-selling. Some examples include upgrading rooms, reservation add-ons, tour packages, spa treatments, etc.
- Recognizing the cleanliness of the property in general and in terms of relationship to the company standards.