Business Alert: Secret shopper scams

Business Alert: Secret shopper scams

Secret Shopper Scam

What once started as a classic mail scam in Ontario has been rapidly spreading across Canada. The “mystery shopper” fraud is victimizing Canadian consumers and last year in Canada, more than $16-million was reported lost through large-scale scams, according to the Canadian Anti-Fraud Centre. Given the current delicate economic climate, many people who are unemployed or underemployed are looking for work and end up responding to the secret shopper scam ads in an attempt to gain easy employment.

The secret shopper scam

The victim answers an enticing ad to become a mystery shopper. From there, their new “employer” sends a letter with tasks to be completed as well as a cheque to help the victim fulfill their secret shopper tasks. One of the tasks will be to use a money transfer company and wire a large portion of the money to the “employer”. When the victim cashes the cheque, they discover that the cheque is counterfeit. The victim therefore becomes accountable to pay for the funds they wired.

Braymark’s mystery shoppers

Braymark does not charge to become a mystery shopper and makes sure that we provide your business with only the best. Our Niagara mystery shoppers have significant hospitality and service industry experience and are trained and assigned according to your business. We require individuals with excellent listening skills and a remarkable memory, who is capable of noticing even the most minute details and is able to communicate clearly and concisely in written format.

Connect with Braymark

Utilizing Braymark allows businesses to evaluate your company’s front line of service from the view of the average consumer. The mystery shopper acts as the average consumer and completes a questionnaire after they leave your business. We can help you develop better methods of collecting information about your hospitality business and show you how to best utilize that data with a Guest Experience Audit and our Total Feedback index reporting system.

Connect with Braymark