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How to use the right social media for your business: Part One
The importance of utilizing social media in your business is nothing new to you, but are you still asking,...
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Why’s my restaurant failing?
You’ve poured all your time and money into your restaurant, created all the necessary changes you can think of...
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Avoiding negative reviews online
We’ve spoken before about the importance of customer feedback, but are you aware of the important steps needed to...
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How to maximize the power of your website
Your brand website is crucial to your business- it’s the first point of contact for consumers and delivers your...
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Business Alert: Secret shopper scams
What once started as a classic mail scam in Ontario has been rapidly spreading across Canada. The “mystery shopper”...
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Convert customers with mobile sites
The average consumer is plugged in everywhere. Time spent on the Internet using a mobile device has now overtaken...
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A spa’s online presence and customer experience
There is no question that the first place potential clients look for a new spa is online. Research from...
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Enhance the guest experience by talking about them
We told you before how you can use customer comments and other data to see how you can enhance...
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Use customer feedback to improve your business
As the old adage goes- “news travels fast, bad news travels faster.” User-generated content websites currently allow customers to...
