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How to Hire the Best Secret Service Shopper Company
Your company has finally decided to hire a secret service shopping company to truly understand the needs, expectations and...
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Holiday Guide: Delivering Excellent Customer Service during the Holiday Rush
The Christmas holidays are one of our favourite times of the year- it’s a time of giving, celebration and...
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The Benefits of Hiring a Mystery Shopping Company
Hiring a secret shopping company to evaluate your customer service needs, whether in the tourism, hospitality or dining industries,...
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Ontario Hospitality Industry Trends
As 2015 quickly draws to a close, we would like to look back on this whirlwind of a year…