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5 ways to gain effective customer feedback
Although there’s plenty of ways to evaluate how you’re doing in the market, having insight from your customers is...
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How Secret Shoppers can Change your Business
If you’ve ever been curious about how customers really see your business, aside from reviews on TripAdvisor, hiring a...
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Business Alert: Secret shopper scams
What once started as a classic mail scam in Ontario has been rapidly spreading across Canada. The “mystery shopper”...