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Good customer service starts with employee engagement
By admin on July 14, 2016Read moreMany times companies have the objective of providing excellent customer service and focus solely on how they can please...
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These 5 attractions industry trends are improving customer services
By admin on July 5, 2016Read moreThe attractions industry is in a constant state of change as new technologies and customer demands influence the level...

5 spa industry trends affecting the customer service experience
By admin on June 30, 2016Read moreThe spa industry has seen immense growth over the last five years, both in terms of customers and professionals...

5 hospitality industry trends influencing customer service skills
By admin on June 23, 2016Read moreDisruptive forces like technology and demographic shifts are having a big impact on the hospitality industry. As the travel...

5 restaurant industry trends that are shifting customer service strategies
By admin on June 15, 2016Read moreThe restaurant industry is an ever-changing one as new trends are continually shaping and affecting the customer experience. Brands...
