Business Alert: Secret shopper scams
Read moreWhat once started as a classic mail scam in Ontario has been rapidly spreading across Canada. The “mystery shopper”...
0Convert customers with mobile sites
Read moreThe average consumer is plugged in everywhere. Time spent on the Internet using a mobile device has now overtaken...
A spa’s online presence and customer experience
Read moreThere is no question that the first place potential clients look for a new spa is online. Research from...
Enhance the guest experience by talking about them
Read moreWe told you before how you can use customer comments and other data to see how you can enhance...
Use customer feedback to improve your business
Read moreAs the old adage goes- “news travels fast, bad news travels faster.” User-generated content websites currently allow customers to...
