Rethink your guest satisfaction data
Read moreHow do you typically gauge the satisfaction of guests in your hotel or restaurant? Do you rely on a...
0Hotel guests are ditching room service for online food-ordering services
Read moreA recent report by Chicago-based online food-ordering service Grubhub Inc. has revealed that, at least in the USA, hotel...
Enhance guest experience with a different kind of check-in
Read moreWhile we always think it is best to provide a fast and efficient check-in process for your guests,...
Top Spa Trends for 2014
Read moreEstimated Reading Time: 3 Minutes We might be mid-way through the year, but it’s always a good time to...
The effect of employee theft on your restaurant’s margins
Read moreEstimate Reading Time: 2 minutes Let me start out by saying that I’m not automatically accusing your employees of...
