-
Why a guest experience audit can improve your spa
It’s important to look past what you may think clients are expecting when they come to your spa and...
0 -
Improving customer satisfaction with touch points
Customer touch points are your brand’s points of customer contact from start to finish. Identifying these points of contact...
-
5 ways to gain effective customer feedback
Although there’s plenty of ways to evaluate how you’re doing in the market, having insight from your customers is...
