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Answer your customer service problems with a secret hotel shopper
Customer service is a great tool to use to ensure your customers have the best experience possible as customer...
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Top customer service skills identified by mystery shoppers
As a business, you’re always looking for ways to improve your customer relationships with the end goal of customer...
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Mystery diners are changing the restaurant industry
When people come into your restaurant they’re looking for more than just great food, they want a memorable experience...
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Using customer service to make your attraction memorable
Sure, customers will come through your attraction and have a good time, but what happens after? Even if the...