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Is your hotel prepared for baby boomers?
A big focus in the hospitality sector has been about how to attract millennials. As the latest generation of...
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Enhance the guest experience by talking about them
We told you before how you can use customer comments and other data to see how you can enhance...
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Get hotel quality assurance with a mystery guest
With changing demographics of guests, a slow economy and increasing competition from new accommodation services, hotel managers and owners...
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Hotel guests are ditching room service for online food-ordering services
A recent report by Chicago-based online food-ordering service Grubhub Inc. has revealed that, at least in the USA, hotel...